MGM Resorts and Caesars didn’t respond Thursday to emailed requests for comment about the issue. Some companies say it’s because there are environmental benefits to offering fewer room cleanings, like saving water.
More than three years later, the once industry-wide standard has yet to make a full comeback. Hotel guests could expect fresh bedsheets and new towels by dinnertime if a “Do Not Disturb” sign wasn’t hanging on their hotel room doors.īut as social distancing became commonplace in 2020, hotels began to cut back on room cleanings.
Before the pandemic, daily room cleanings were routine.